Here are some of the "costs" to your business
- termination related expenses
- hiring costs
- training costs
- execution failures
Are qualified replacements readily available? consider
- increasing demand for a declining labour pool
- wage rate inflation must be offset by productivity improvements
What are the "risks" of not solving the problem
- impact to the profit model (re: above noted costs)
- customer intimacy lost
- organization "cultural" flaw
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